These Terms & Conditions govern your use of Astrals’ services, website, and promotions. By booking with us, you agree to the following:

Appointments & Booking

• Appointments must be scheduled through our website, phone, or messaging platforms.
• A valid address within our service area in Tampa, FL is required.
• We may reschedule your appointment due to weather or operational limitations.
• Customers must provide access to the vehicle and adequate working space.

Payments

• Payments are processed through approved platforms such as Square.
• A deposit may be required for premium services (including ceramic coating).
• Full payment is due upon completion of the service.

Cancellations & Rescheduling

• Cancellations within 24 hours of the appointment may incur a fee.
• Same-day cancellations or “no-shows” are subject to full-service charges.

Service Expectations

• Results may vary depending on the condition of the vehicle.
• Stains, scratches, oxidation, and imperfections are not always guaranteed to be fully removed.
• Customers must disclose aftermarket modifications that may be sensitive to cleaning.

Ceramic Coating Terms

• Paint condition affects ceramic coating results; paint correction may be required.
• Warranty or longevity claims require proper maintenance by the customer.
• Exterior coatings require curing time; customers must avoid washing for at least 7 days.

Liability

Astrals is not responsible for:

• Pre-existing damage
• Items left inside the vehicle
• Damage caused by unsafe parking locations or hazardous environments
• Results impacted by improper maintenance after service

Website Usage

By using our site, you agree not to:

• Attempt unauthorized access
• Copy or distribute proprietary content
• Misuse forms or booking systems

Governing Law

These Terms & Conditions are governed by the laws of the State of Florida.