Astrals Mobile Detailing (“Astrals”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book services, or communicate with us.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Full name
- Phone number
- Email address
- Home or service address
- Payment information (processed securely by third-party providers)
2. Automatically Collected Data
- IP address
- Device information
- Browser type
- Website usage analytics
- Cookies and tracking pixels
3. Service Information
- Vehicle details
- Requested services
- Appointment dates and times
- Communication history
How We Use Your Information
We use your information to:
- Schedule and deliver mobile detailing and ceramic coating services
- Process payments securely
- Communicate appointment reminders, updates, and promotions
- Improve website performance and customer experience
- Maintain records for legal and business purposes
We never sell your personal information to third parties.
Sharing Your Information
We may share your information with:
- Payment processors (e.g., Square)
- Marketing and CRM tools used for emails, SMS notifications, or promotions
- Service providers who assist our operations
All third parties comply with federal and Florida privacy regulations.
Your Rights
As a Florida resident, you have the right to:
- Access the personal information we hold
- Request corrections
- Request deletion (unless required for legal purposes)
- Opt out of marketing communications at any time
To submit a request, contact us at: astralsdetailing@gmail.com
Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted communication (SSL)
- Secure payment processing
- Limited access to customer information
Updates to This Policy
We may update this Privacy Policy as needed. All changes will be posted on this page with the revised date.